Landlords ensure that tenants are paying for electricity before consuming it and will not be lumped with large unpaid bills at the end of the lease. Easily resolve disputes on the amount of electricity. Tenants are able to monitor their consumption by checking the easy to read meter and adjust their consumption accordingly
If you are a tenant, you can use the bill reconstruction process to renegotiate your cost with your landlord.
Reware prepaid electricity tokens can be purchased countrywide from numerous retail outlets like Checkers, Spar, Pick n Pay etc.
You can also get tokens at banks and petrol stations like FNB, Absa, Nedbank, Standard Bank, Shell, Sasol, Caltex, Engen, and BP.
No, Reware prepaid meters provides prepaid vending and collection services to owners and managers of buildings and sectional title properties. The municipality only collects meter readings from the bulk meter. Landlords and agents have to manage collection from individual tenants or unit owners. Reware Prepaid provides a collection service that is safe, easy and convenient
It is easy to register your Reware pre-paid sub-meter(s). The registration forms are included with each meter and you can use one form for multiple meters. Once completed, take a clear photo and send the completed registration form back to Reware via WhatsApp, E-mail or complete the online form.
It is easy to register your Reware pre-paid sub-meter(s). The registration forms are included with each meter or are available online. You can use one form for multiple meters. Once completed, take a clear photo and send the completed registration form back to Reware via WhatsApp, E-mail or complete the form online.
Reware Pre-paid vouchers are valid for a period of 12 months from the date of purchase.
Our technology platform uses the smart meter data to construct a bill that shows what you should legally be paying based on your tariff
That bill is then compared to your current electricity bill to determine if there is a discrepancy
If there is a discrepancy over three consecutive months, the information is then compiled into a document and sent to your electricity supplier to initiate the process of getting you a credit for incorrect charges.
No. it is a complex process which requires technical understanding, negotiations with your electricity supplier and a timeline of up to six months to resolve. It is therefore advised that you outsource it to a third party such as Reware.
The first step in reducing your electricity cost is by understanding your pattern of electricity usage. You will need a smart meter that measures your consumption in real time and graphically displays this data for further analysis.
Reware can advise on energy saving tips based your electricity usage patterns
Reware can advise on energy efficient equipment such as, but not limited to, lighting, refrigeration and machinery
Reware can correct poor power factor for its customers, resulting in a cost saving
Reware can use the data from its smart meter to determine whether Solar is a viable option. Reware has solar options for its customers
If you are a tenant, you can use the bill reconstruction process to renegotiate your cost with your landlord
LPU: Large Power user – these are large company buildings i.e. hotels, factories etc. and are charged a demand based (business tariff) consumption charge
Power Factor: The Power Factor is an indicator of the quality of design and management of an electrical installation. It relies on two very basic notions: active and reactive power. The value of power factor will range from 0 to 1
PFC: Power Factor Correction (PFC) refers to the process of improving the low power factor of a power system by means of installing PFC capacitors and, in so doing, increasing the ratio of active power to apparent power
Tariff: Pricing structure that a Utility provider charges a customer for usage of a product, i.e. electricity or water initiative put in place to support low-income households
AMR: Automatic meter reading (AMR) is the technology of automatically collecting consumption, diagnostic, and status data from water meter or energy metering devices (gas, electric) and transferring that data to a central database for billing, troubleshooting, and analyzing
Sub-Metering: System that allows a landlord, property management firm, homeowners association, or other multi-tenant property to bill tenants for individual measured utility usage. The approach makes use of individual water meters, gas meters, or electricity meters
Smart Meter: Electronic device that records information such as consumption of electric energy, voltage levels, current, and power factor. Smart meters communicate the information to the consumer for greater clarity of consumption behaviour, and electricity suppliers for system monitoring and customer billing
kWh: The kilowatt-hour (SI symbol: kW⋅h or kW h; commonly written as kWh) is a unit of energy equal to 3600 kilojoules (3.6 megajoules). The kilowatt-hour is commonly used as a billing unit for energy delivered to consumers by electric utilities
KVA: A kVA is 1,000 volt-amps. It’s what you get when you multiply the voltage (the force that moves electrons around a circuit) by the amps (electrical current). Kilovolt-amps measure what’s called the ‘apparent power’ of a generator. This is different from kilowatts (kW), which measure the ‘true power’
kVAR: Reactive Power, which states how much reactive power is produced from various electrical equipment used, the greater the reactive power, the greater the loss between apparent and real power
Single Phase: Single Phase Meters. Single phase electricity is connected at 230 or 240 volt via 2 wires, active and neutral, and is found in most domestic installations
Three Phase: Electricity is connected at 400 volt, by three live phases and a neutral. The three phase electricity meter simply measures each phase’s usage and adds it all up
Consumption: Amount of energy or power used, difference between start and end reading
Utility: Government or private companies that provide water electricity or gas. These companies charge a fee for using the services that they provide
Utility Bills: Detailed invoice, issued and paid once a month for utilities, including electric, natural gas, water, and waste
TOU: Time of use tariffs designed to incentivise customers to use more energy at off-peak times, in order to balance demand. These tariffs charge cheaper rates at certain times of night or day, when demand is at its lowest, and higher rates at popular times
Electrical energy: Is measured in a unit called kWh
Maximum Demand: Is measured in kVA. It is the power consumed over a pre-determined period of time usually 30 minutes